# Free Royal Mail shipping on Shopify, faster services full price

To make only your standard Royal Mail service free, use a shipping discount that targets the rate by name: choose **Choose specific rates**, type the service name, such as `Tracked 48`, add it as a wildcard match and set it to **Free**. Shopify's own [free shipping discount](https://help.shopify.com/en/manual/discounts/discount-types/free-shipping) makes every eligible rate free, Special Delivery included. Its only rate control is "Exclude shipping rates over a certain amount", which filters by the rate's price, not by service. Shopify notes that this setting is unrelated to order amounts. [RM: Advanced Free Shipping](https://apps.shopify.com/better-free-shipping) discounts any rate Shopify shows at checkout, including live Royal Mail rates from [third-party carrier-calculated shipping](https://help.shopify.com/en/manual/fulfillment/setup/shipping-rates/third-party-carrier-calculated-shipping), so your standard service is free and the faster ones keep their price. It costs $9.90 USD every 30 days, with a 7-day free trial, billed by Shopify.

## What the customer gets

In this example, a UK store sells in GBP, and Royal Mail Tracked 48 is free over £50. The rate names and prices are illustrative. Your checkout may show different Royal Mail service names, and live rates change with the parcel.

- **A £60 cart:** the rates are Royal Mail Tracked 48 £3.95, Royal Mail Tracked 24 £5.25 and Royal Mail Special Delivery Guaranteed £9.95. Tracked 48 drops from £3.95 to £0. The other two stay full price. The customer pays £60 with Tracked 48, or £60 + £5.25 = £65.25 with Tracked 24.
- **A £40 cart with the same rates:** it's under £50, so nothing changes. The customer pays £40 + £3.95 = £43.95 with Tracked 48.
- **A heavier £85 cart:** Tracked 48 is £6.80, Tracked 24 is £8.10 and Special Delivery is £14.50. Tracked 48 drops to £0. The customer pays £85 with Tracked 48, or £85 + £8.10 = £93.10 with Tracked 24.

The heavier cart's Tracked 48 costs more than the first cart's Tracked 24. A price filter such as "exclude rates over £6" would leave that Tracked 48 rate full price and make the lighter cart's Tracked 24 free. Matching by name keeps your standard service free at any price.

![Example checkout for a £60 cart: Royal Mail Tracked 48 drops from £3.95 to FREE, labeled Free Tracked 48 over £50, while Tracked 24 stays £5.25 and Special Delivery Guaranteed £9.95. Total GBP £60.00](/images/checkout-royalmail60.png)

## Set it up

1. In the app, click **Create Shipping Discount**. Under **Discount method**, choose **Automatic discount**, and enter a **Title** such as "Free Tracked 48 over £50".
2. In **Conditions**, click **Add condition**. Keep **Cart total**, set **Is at least** and enter `50`. Amounts are in your store's currency, GBP here.
3. In **Discount setup**, set **Delivery type** to **Shipping** and **Which rates** to **Choose specific rates**.
4. In the rate search, type `Tracked 48` and choose **Add "Tracked 48" (wildcard match)**.
5. Set **Discount value** to **Free**.
6. Click **Create discount**.

![Discount setup with Delivery type Shipping, Which rates set to Choose specific rates, a Standard rate added, and Discount value Free](/images/specific-rates.png)

The screenshot shows a rate called Standard. For this offer, add `Tracked 48` as a wildcard instead.

## Pick the right keyword

A wildcard matches any rate whose name contains your text, ignoring upper and lower case. Run a test checkout first and copy the exact service name you see. Then choose a keyword that matches only that service:

- `Tracked 48` matches only that service.
- `Tracked` also matches Tracked 24.
- `Royal Mail` matches every Royal Mail service, Special Delivery included.

If your checkout shows a service such as "2nd Class" instead, type that.

## Variations

- **Free Tracked 48 and £2 off Tracked 24:** open the **⋯** menu on **Discount setup**, choose **Add delivery discount**, add a `Tracked 24` wildcard and set **Fixed Amount Off** `2`. On the £60 cart, Tracked 24 drops from £5.25 to £3.25.
- **Special Delivery for £7:** choose **Add delivery discount** again, add a `Special Delivery` wildcard and set **Fixed Price** `7`. On the £60 cart it drops from £9.95 to £7.00, and on the £85 cart from £14.50 to £7.00.
- **Free on two standard services:** add both keywords, such as `Tracked 48` and `2nd Class`, in step 4. Each one becomes free.
- **Free within the UK only:** add **Shipping country Is one of United Kingdom** in the same rule group, so international orders pay full price.

## Good to know

- **To fix a rate that isn't discounted**, check its name at checkout and use a wildcard keyword. A picked name that differs from the checkout name won't match.
- **To match UK postcodes, use wildcards**, such as `SW1*`. Postcode ranges work only for numeric codes. See [free shipping by ZIP code or postcode](/guides/free-shipping-by-zip-code.md).
- **Customers paying in another currency are covered.** The £50 threshold converts at Shopify's exchange rate. See [a free shipping threshold in each currency](/guides/free-shipping-threshold-multiple-currencies.md).
- **The app's price is in USD.** Shopify bills $9.90 USD every 30 days, whatever your store's currency.
- **To test it**, turn on **Test mode** and check out with the shipping first name `ABC123`. Try carts at £49 and £50.

## Related

- [Discount specific shipping rates](/discount-specific-shipping-rates.md)
- [Free standard shipping, not express](/guides/free-standard-shipping-not-express.md)
- [A free shipping threshold in each currency](/guides/free-shipping-threshold-multiple-currencies.md)
- [Make only the cheapest shipping rate free](/guides/free-cheapest-shipping-rate.md)

[Install RM: Advanced Free Shipping from the Shopify App Store](https://apps.shopify.com/better-free-shipping).